Is there anything more annoying than your Spotify staying on a black screen when you’re trying to play music from Spotify? When you don’t have a clue what’s causing the problem, the result is double the frustration. Here we’ll find several methods to help you fix the Spotify black screen issue on your devices.
Part 1. Quick Fixes: Spotify Stuck on Black Screen
1. Check the Spotify service status
When you find that the Spotify app is stuck on a black screen, the first thing you should check is Spotify service status. If the Spotify app has some problem and stops providing service, you can not access Spotify normally. Thus, you may see the black screen after you open it.
2. Check network connection
If the Spotify service status is normal, you can then check the stability and speed of the network your device is connected to. As a music streaming service, Spotify has a high requirement for Internet speed. Any lagging may cause a black screen and prevent you from using Spotify smoothly. For users who use mobile phones to access Spotify music, you can simply change a WiFi or use your mobile cellular data instead.
3. Restart Spotify
Another effective solution to fix most Spotify app errors is to restart the Spotify app on your device. This step can help to make a total refreshment. You just need to force stop Spotify completely and make sure that it does not run in the background. Then, wait for a while, you can open it again to see if the black screen issue is fixed.
4. Reinstall/Update the Spotify app
When restarting Spotify fails to fix the issue, you can try to reinstall the app. Just delete it from your device and then download it back. Sometimes you can change the download source, which may also be helpful. For example, you can download the app from the Microsoft Store instead of its official website. Apart from that, updating the app to the latest version can help solve many errors as well. The old version of Spotify is more prone to bugs than the new version. Thus, it’s a good idea that you update the app regularly. You can go to the application store on your device and search for Spotify. When there is a new version, you can choose Update to get it.
Part 2. How to Fix Spotify Black Screen Mac/Windows
Solution 1. Disable Spotify Hardware Acceleration
The settings of Hardware Acceleration on Spotify also influence the use of your Spotify. To fix this black screen issue, you could simply disable Hardware Acceleration within the app with the below steps.
Solution 2. Delete Spotify AppData Folder
Sometimes, you could focus on the AppData folder of Spotify on your computer. If there is an error with Spotify folders like the AppData folder, your Spotify would black screen. To enable Spotify to return to normal, just delete the AppData folder in the Spotify application.
Solution 3. Remove Redundant Spotify Processes
Except for deleting unnecessary folders like AppData, the redundant process of Spotify on your computer could also make your Spotify become a black screen. If you launch many Spotify apps at a time, you could try to remove redundant Spotify to fix the black screen issue.
Solution 4. Check Windows Firewall or Antivirus Program
Windows Firewall is usually preinstalled in our Windows computer to protect the PC’s safety and avoid being attacked by viruses. Perhaps, you have installed an antivirus application on your Windows 11 as well. However, these programs or firewalls may block Spotify. So, please check your Windows Firewall and move Spotify out of the block list if it is in.
Part 3. How to Fix Spotify Black Screen Android/iPhone
If you are experiencing the problem of Spotify black screen on your smartphone, you can also resolve it easily. The problem could be caused by several reasons, such as the version of Spotify or the storage space on your phone. Now try the following solutions to fix it immediately.
Fix 1. Log out and Log in on Spotify
The first useful solution is to log out of your Spotify account. After that, close the Spotify app and open it again then log in to your Spotify account again. This operation can help to reload the data that Spotify didn’t load before and clear some glitches on the app.
Fix 2. Clear Spotify Cache
When you have been listening to music on Spotify for a long time, there will be lots of listening caches. Sometimes, it will affect the use of Spotify and cause some issues such as Spotify’s black screen. Then you can go to clear cache on Spotify. Simply find Spotify on the App Manager or Apps of your phone and choose Clear Cache.
Fix 3. Free up Storage Space on Phone
The Spotify app needs at least 500MB of free space for it to run smoothly. If your device doesn’t have enough space, Spotify is showing a black screen. Thus, you can try deleting some files or apps on your device and restarting your device.
Fix 4. Update the System of Your Phone
If none of the above fixes work, you can try to update the system of your mobile phone. Sometimes, the old mobile system may have compatibility issues with the Spotify app and cause diverse problems, including a black screen. For iPhone users, you should go to Settings > General > Software Update to check for the new iOS version. Tap Download and Install and you can update it. If you use an Android phone, you can go to Settings and find the update option. After updating, you may need to reboot your phone. Then, you can open Spotify again to see if you can use it properly.
Fix 5. Reboot Your Phone
What if there is no new version of your phone system? What should you do? The answer is pretty simple – you can try to reboot your phone. Rebooting can clear apps’ glitches and temporary files. What’s more, it clears out these processes and can improve the responsiveness of Spotify. iPhone users need to press and hold either the volume button or the side button until the power-off slider appears, while Android users need to press and hold the power button and choose the power-off option on the screen.
Part 4 Ultimate Method to Get Rid of Spotify Black Screen Forever
Still, bothered by Spotify’s black screen on your Windows or Mac computer? You could try to adopt a different method, that is, to use a third-party tool called Tunelf Spotify Music Converter. It is an easy-to-use yet professional music downloader and converter for Spotify users. With this tool, you can download music from Spotify to six universal formats.
Use Tunelf Spotify Music Converter to save unprotected Spotify music files, then you can transfer those downloads to other media players for playing. So, even though your Spotify stays on a black screen, you can still access songs from Spotify and listen to them on your device. Now download Spotify songs with Tunelf software in 3 steps.
Step 1 Add Spotify songs to the Tunelf interface
Launch Tunelf Spotify Music Converter then it will load the Spotify app on your computer automatically. Navigate to your library on Spotify and select songs which you want to listen to. Then you can either drag and drop them to Tunelf interface or copy and paste the URL of the track or playlist to the search box on Tunelf interface.
Step 2 Select the output format for Spotify music
Now you’re required to complete the settings of the output audio. Just click the menu bar then choose the Preferences option. Switch to the Convert window, and you can choose the output audio format. Besides, you also could customize the bit rate, channel, and sample rate for better audio quality. Remember to click the OK button to save the settings.
Step 3 Start to download music from Spotify
Back to the interface of the Tunelf application then click the Convert button at the bottom right corner. Then Tunelf application starts to download and convert music tracks from Spotify to your computer. Once the conversion is made, you can browse all the converted songs in the converted history by clicking the Converted icon.
